Our Commitment to Your Privacy

At his.doctor, we understand that your health information is deeply personal. This Privacy Policy explains how we collect, use, protect, and share your information when you use our telehealth platform.

Anonymous Consultation Process

Our platform is designed with privacy at its core:

• • Licensed physicians review your health questionnaire without seeing your name or personal identifying information
• • Doctors only see your health-related responses and medical history
• • Your consultation remains completely anonymous throughout the review process

Information We Collect

Health Information

• • Medical history and current health conditions
• • Symptoms and treatment preferences
• • Current medications and allergies
• • Lifestyle factors relevant to your treatment

Personal Information

• • Name and contact information
• • Delivery address
• • Payment information (processed securely by third-party providers)
• • Account login credentials

How We Protect Your Information

Security Measures

• • End-to-end encryption for all data transmission
• • HIPAA-compliant data storage and processing
• • Regular security audits and vulnerability assessments
• • Access controls limiting who can view your information

Data Storage

Your health information is stored on secure servers with robust encryption. We comply with international data protection standards and maintain strict access controls.

Information Sharing

We only share your information in the following circumstances:

• • With licensed healthcare providers for your treatment (in an anonymized format during consultation)
• • With trusted service providers who help deliver our services (under strict confidentiality agreements)
• • When required by law or to protect public safety
• • With your explicit consent

Your Rights

You have the right to:

• • Access your personal and health information
• • Request corrections to inaccurate information
• • Request deletion of your account and data
• • Withdraw consent for data processing
• • Receive a copy of your data in a portable format

Data Protection Compliance

We comply with applicable data protection laws and regulations in all regions where we operate. We are committed to processing your personal data lawfully, fairly, and transparently.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: